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Call Monitoring - Predictive Dialer Software by OPC Marketing ...
That's the essential conflict of call center monitoring of employees. . titled " Privacy Rights of Employees Using Workplace Computers in California," published in .
http://www.opc-marketing.com/monitoring.php

Workplace Privacy and Employee Monitoring | Privacy Rights ...
For example, employers may monitor calls with . the parties to the call are all in California, .
http://www.privacyrights.org/fs/fs7-work.htm

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Legal Review: CashCall Case Brings Call Monitoring Into the Spotlight
Jan 1, 2012 . In this case, the court ruled that the California Invasion of Privacy Act (CIPA) prohibits a business from monitoring its own telephone calls .
http://www.responsemagazine.com/direct-response-marketing/legal-review-cashcall-case-brings-call-monitoring-spotlight-4100

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Commissioner's Findings - PIPEDA Case Summary #2003-160 ...
Apr 1, 2004 . Office of the Privacy Commissioner of Canada . Some calls are, however, monitored live when the operator is engaged in side-by-side .
http://www.priv.gc.ca/cf-dc/2003/cf-dc_030416_5_e.asp

Call Monitoring Taps Interstate Issue - Direct Marketing News
. ruled July 13 that California's two-party consent call monitoring law trumped . generally from the viewpoint of how the decision affects everyday privacy rights.
http://www.dmnews.com/call-monitoring-taps-interstate-issue/article/92600/

DNC - Consent to Call Monitoring
Commercial Calling Time Restrictions, 6. . Consent to Call Monitoring . California. Two party consent if communication is confidential1. Cal. Pen. . is "to protect the privacy of confidential communications of California residents while they are .
http://www3.dncsolution.com/marketing/reginfo/reginfo4.asp

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  1. The Monitoring Center - Home
    Family Safely Sleeping Family Holding Savings Call Center . At The Monitoring Center...we know "Every Penny Counts" and are offering you additional savings .
    http://themonitoringcenter.com/

  2. Focus on Privacy - Call Monitoring
    GUIDANCE ON CALL MONITORING. David T.S. Fraser - david.fraser@ mcinnescooper.com. The Office of the Privacy Commissioner has released a series of .
    http://www.privacylawyer.ca/privacy/pipeda_and_call_monitoring.pdf

  3. Privacy Policy | Apollo Group
    Summarized below are key elements of our Privacy Policy. . Opt Out; California Privacy Rights; Our Security Measures; Call Monitoring; Internet Technologies .
    http://www.apollogrp.edu/privacy-policy

  4. Are there rules about recording or monitoring my telephone ...
    Australian Government - Office of the Privacy Commissioner . to end the call, or to ask to be transferred to another line where monitoring or recording does not .
    http://www.privacy.gov.au/faq/individuals/q1

  5. California Court Finds for Consumers in Unlawful Collection Case ...
    Nov 25, 2011 . California consumers brought a class action lawsuit claims against . of Privacy Act. In essence, Cashcall was monitoring telephone calls .
    http://www.sanjosebankruptcyfdcpalawyer.com/2011/11/california-appellate-court-upholds-unlawful-collection-claims-against-cashcall.html

  6. Telephone recording laws - Wikipedia, the free encyclopedia
    . in many countries to safeguard an individual's privacy; this is the case in all developed . They may monitor without recording phone calls or e-mails that have been . However, several states (e.g., California, Connecticut, Florida, Illinois, .
    http://en.wikipedia.org/wiki/Telephone_recording_laws

  7. Employee Monitoring: Is There Privacy in the Workplace
    For example, employers may monitor calls with clients or customers for reasons of quality control. However, when the parties to the call are all in California, state .
    http://notebook.lausd.net/pls/ptl/url/ITEM/0291E71CBF3A50E2E0430A081FB550E2

  8. CONSTITUTIONAL LAW: Business Could Be Liable Under Privacy ...
    Jan 17, 2012 . "Business Could Be Liable Under Privacy Law for Secret Monitoring of Calls Between . The California Invasion of Privacy Act ("Act"), Cal. . The calls were monitored for quality control purposes to ensure that CashCall .
    http://www.nlrg.com/public-law-legal-research/bid/73864/CONSTITUTIONAL-LAW-Business-Could-Be-Liable-Under-Privacy-Law-for-Secret-Monitoring-of-Calls-Between-Employees-and-Customers

Electronic monitoring in the workplace
Public employees have an express right of privacy based on the federal Constitution and . MAY AN EMPLOYER MONITOR TELEPHONE CALLS? One of the ways in . by a state court in Los Angeles County, California, in 1991. In that case, .
http://www.deakin.edu.au/library/tutorials/webpac/mod7ebsco/datat13-2.pdf

Electronic Monitoring in the Workplace: Common Law & Federal ...
Employee E-mail Monitoring and Privacy Law in the Age of the “Electronic Sweatshop”, . However, the Supreme Court of California recently held that: . During her lunch hour, the employee-plaintiff received a personal call in the office from .
http://workrights.us/?products=electronic-monitoring-in-the-workplace-common-law-federal-statutory-protection

Ontario's Narcotics Strategy - Public Information - MOHLTC
May 1, 2012 . Skip to content Ontario.ca Français . Additional monitored drugs listed under Ontario's Narcotics Safety and . Learn more at ontario.ca/privacy. For More Information. Call ServiceOntario, Infoline at 1-866-532-3161 .
http://www.health.gov.on.ca/en/public/programs/drugs/ons/ons_faq.aspx


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311
311online.ca Windsor City Services 311 Online. Using 311 . Your Call. Incoming calls to the 311 Call Centre may be monitored for quality control purposes.
http://www.citywindsor.ca/cityhall/customerservice/311/Pages/311.aspx